A modern and smart e-commerce platform
built for grocers. One store or multiple store locations. $500 one-time set up fee. Transparent pricing.
Our database of over 1 million products (American, specialty, and ethnic groceries) with description, images and categories that is designed to save you time when launching your store.
Instantly offer your shoppers the convenience of click-and-collect and grocery delivery, on-demand or scheduled. Drivers are selected based on the best combination of speed and price and dispatched automatically to your store.
Our software integrates with your point-of-sale system
so your products are listed automatically to your online store, or you can manually select the products you want.
It's not a grocery store. It's an idea that grocery shopping should be brilliant.
The promise of experiences as diverse as your products.
This is not business as usual.
It's a new way to resonate and inspire.
It's re-invention that will open your mind.
Grocery E-commerce 360 from Pathover is an all-in-one solution that has a built-in e-commerce platform, has a database that contains over 1 million product images and info, an in-store fulfillment app, pick up in-store and home delivery options. Grocery E-commerce 360 automatically lists your products online for you and intelligently showcases the best products to sell to increase purchase frequency.
An online storefront to connect with your customers online and offline. Responsive design for shopping from any device. Industry-best site speed and usability.
You can manage all store locations under one account. Show products from each store and allow your shoppers to choose a store to shop from. No additional fee for multiple stores.
Our software integrates with many grocery point-of-sale systems. Simply connect our software to your POS and our software automatically pulls all the products and lists them online for you.
An intelligent dashboard that provides insights into what and when to sell.
Pick, pack, and fulfill. Prepare online orders efficiently. Provides real-time updates to customeres.
Our software automatically sends substituion suggestions to your customers via chatbox so they can select the substitution they want.
Your staff can easily adjust weighted items such as produce or meat during the fulfillment process to ensure your customers always pay the right price.
If a product is out of stock, our software will automatically alert your customer to make product substitution suggestion to avoid losing a sale for you.
Give your customers the ability to pick up their order in store or get home delivery. Pathover logistics software chooses the cheapest and fastest delivery method automatically and sends drivers to your store at the right time. Add your own drivers or leverage Pathover's delivery network.
Update your customers on order status every step of the purchase and delivery process
Our built-in A.I. chatbot handles common ordering and delivery requests such as emailing or texting customers a confirmation of delivery, customizing the delivery based on customers' constraints and preferences.
We keep your customers informed on delivery delay and updated delivery schedule.
We will automatically identify the most similar products from your product catalog and send them as suggested substituted products to your customers. Or you can manually choose a substituted product even if it does not exist in your product catalog yet.
Our software automatically sends a post-purchase customer experience survey to your customers to ensure they are satisfied with your store's service. You can also customize your own feedback question.
Even though the e-commerce market is growing rapidly, online retailers should embrace the fact that, the average online shopping cart abandonment rate is 68.81%. For first-time website visitors, the rate is shockingly high–99%–with the truth that 75% of them who abandon indeed intended to make purchases. You may question, why they still leave?
Grocery industry is a $680B market, and like all giants at the pinnacle of their power, it is not clear the grocery stores are sufficiently paranoid about what might come next. The conspicuous absence of comparable functionalities such as ordering online, same-day delivery, customer data analysis makes it hard to believe that majority of grocery stores are not falling behind Amazon Grocery.
On December 5th, Amazon made a revolutionary change in its grocery business—Amazon Go—and on customers’ experience of future grocery shopping. Amazon Go allows customers to self-serve during the whole grocery shopping journey. To battle in the wars of the transformative grocery business, Walmart also launched a new store format, Walmart Pick-Up and Fuel recently, offering free and same-day pick up of online grocery orders as well as fuel services to customers.
Free two-day shipping has worked as a disruptor in the e-commerce space ever since Amazon introduced Amazon Prime in 2005. But here in 2016, two-day shipping model alone might not be competitive for long term growth as customers are demanding faster delivery. Shopping online is close to meaning receiving the order as soon as it is placed.
Wall Street Journal recently reported that Millennials are making less frequent trips to grocery stores and decreasing their grocery expenditure. What drives this transformation? Millennials are shopping across multiple options, including online grocery services such as AmazonFresh, prepared meal services, and retailers like Wal-Mart and Target.
The grocery industry has been one of the few sectors to stay largely untouched despite the rise of e-commerce, but that is beginning to change. As the industry changes, new technologies and models will play a big role in how brick-and-mortar grocery stores stay competitive. This is why you need to pay attention to online groceries.